Welcome to www.theindiacraftproject.com (“Website”). TICP or The India Craft Project and/or its affiliates provide website features and other products and services to you when you visit or shop at www.theindiacraftproject.com, use TICP products or services, or use software provided by TICP in connection with any of the foregoing. TICP provides the Services subject to the following conditions. This user agreement (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) is between you (“you” or “End User” or “your” or “Buyer” or “Customer” or “Registered User”) and TICP (“Company” or “us” or “we” or “www.theindiacraftproject.com”). This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. Not withstanding anything contained or said in any other document, if there is a conflict between the terms mentioned herein below and any other document, the terms contained in the present T&C shall alone prevail for the purposes of usage of the Site.

The price of our merchandise as mentioned onwww.theindiacraftproject.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. TICP reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge Delivery Charges which may include postal charges/ shipment charges etc. that may be applicable for your country. We offer bulk rates and custom bulk gifting with traditional crafts and new designs, those projects are subject to dynamic pricing as per discussion.

Our shipping and processing charges are intended to compensate GOODEARTH for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy.

TICP endeavors but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product (4-5 business days for local deliveries). In no manner can the contract be repudiated if TICP fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, TICP may at its discretion charge you for additional shipping cost.

TICP shall make all endeavors to deliver defect free products to the purchasers. TICP does not take title to any returned items purchased by the user unless the item is received by TICP. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects.

The defective and/or damaged goods so received shall be communicated to TICP within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless product has been wrongly delivered. products purchased online on offer or offline are not eligible for exchange/refund/return. TICP holds the sole discretion to determine whether a refund can be issued.

The prices displayed on our website may differ from prices that are available on other channels sometimes. Further the prices displayed in our catalogs are quotes which may vary from country to country and based on quanitity for the same product. Prices shown on the websites are subject to change without prior notice. These prices only reflect the MRP and do not include shipping which may be extra as applicable.